Kundensupport & Kundenerlebnis

Akita is a powerful Customer Success platform that centralizes customer data and metrics to provide a single source of truth for each customer.

Appointedd is a scalable online booking system for retailers that unifies scheduling, payments, and customer experience across multiple locations and channels.

Enterprise conversational AI platform for building AI agents that automate customer service and internal support across chat and voice channels, without coding.

Cognigy.AI is an enterprise-grade platform that orchestrates AI Agents to deliver omnichannel, personalized customer service experiences across voice and chat channels.

Crisp is an AI-powered omnichannel customer support platform that combines live chat, AI agents, and a shared inbox for businesses.

Dixa is a comprehensive, AI-powered customer service platform that unifies channels, automates workflows, and surfaces customer data to power faster, more personalized support for consumer brands.

An omnichannel customer service solution, 100% French, centralizing channels and customer data to deliver a personalized and efficient experience.

Easy Redmine is an EU-compliant, unified project and work management platform with AI assistants, ITSM, and knowledge management, available cloud or on-premises.

EGroupware Helpdesk is the ticketing module within the EGroupware suite that lets organizations manage service requests and related workflows from a centralized platform.

Flarum is a fast, extensible, open-source forum platform for building and growing online communities.

Giosg Chat is a live chat and AI-assisted customer engagement platform for businesses.

AI Email Assistants & Shared Inboxes for Gmail to boost team collaboration and automate customer communications.

Hotjar provides heatmaps, recordings (Session Replay in Contentsquare), surveys, and feedback tools, now integrated into Contentsquare's digital experience platform.

Hubtype is a Conversational CX platform that automates customer service and sales across WhatsApp and other messaging channels using AI agents, a visual Flow Builder, and a cloud-based helpdesk.

Hyperping is an all-in-one uptime monitoring and status page platform with on-call escalation and multi-channel alerts.

iAdvize is a trusted generative AI platform for e-commerce, delivering AI copilots for shoppers and agents to boost conversions and enhance the customer journey.

iTop is a flexible ITSM and CMDB platform that centralizes service management, asset configuration data, and automation with low-code customization.

Kundo is an AI-first service experience platform that combines self-learning AI agents with human support to automate knowledge and ticketing and deliver accurate omnichannel responses.

LiveAgent is a comprehensive, multi-channel help desk software that unifies ticketing, live chat, call center, social media, and knowledge base to streamline customer support.

LiveChat is an AI-powered live chat platform that helps businesses engage visitors, drive sales, and deliver premium support through a configurable chat widget, Copilot AI, and a broad ecosystem of integrations.

Outsourced Live Chat & Messaging service by Moneypenny delivering 24/7 human-assisted chats powered by AI to enhance customer conversations.

Monitive is an external uptime monitoring service that watches your website and services from a global network of locations and alerts you to outages and performance issues to protect uptime.

Oh Dear is an all-in-one website monitoring platform that checks uptime, certificates, DNS, performance, and more across multiple global locations, with instant alerts and public status pages.

Orlo is the public-sector–oriented platform that combines social media management, voice-of-the-community surveys, and customer service into one integrated solution.

Phare Uptime is an integrated uptime monitoring, incident management, and status page platform for websites and APIs.

PingPing is a simple uptime and SSL monitoring service that instantly notifies you when your site is down or your SSL certificate is invalid.

Qudini Appointment Booking and Queuing is a cloud-based software suite for appointment booking, queue management and event management designed to improve customer experiences across channels.

Semonto is a website, app, and server monitoring tool that alerts you to downtime and performance issues.

Sinch Engage is Sinch’s customer engagement platform that unifies messaging and interaction channels for scalable, secure customer conversations.

Startdeliver is a platform for top Customer Success Teams to predict health, collaborate in shared spaces, and integrate data across apps to drive customer outcomes.

Hosted status pages and uptime monitoring for incident communications.

Sugester is an all-in-one customer support and ticket management platform with CRM, live chat, knowledge base, and community features.

Cloud-based omnichannel call center software that unifies calls, emails, ticketing, chat, and social messaging in a single platform for customer success and support.

Unbabel provides AI-powered multilingual translation solutions for businesses to enhance customer engagement globally.

updown.io is a simple and inexpensive uptime monitoring service for websites and services.

Uptrends is a Digital Experience Monitoring platform offering website, API, web app, and synthetic monitoring across a global network to ensure uptime and performance.

Lime Connect by Userlike is an EU-based, GDPR-compliant AI-powered customer communications platform that unifies live chat, messaging channels, and automation into a single inbox.

VisionFlow is an integrated project management, issue tracking, and help desk software.

WhosOn is a specialist live chat and AI solution offering secure, enterprise-grade chat with AI features, multi-channel integrations, and tailored deployment options.

Zammad is your smart, open-source helpdesk and ticketing solution that unifies multi-channel support for businesses.