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Productos digitales / Soporte al Cliente y Experiencia

Soporte al Cliente y Experiencia

Deléitalos a tus clientes con herramientas de soporte europeas. Explora software de mesa de ayuda, soluciones de chat en vivo, monitorización de disponibilidad y plataformas de grabación de sesiones de proveedores de la UE.

Akita

🇮🇪

Akita is a powerful Customer Success platform that centralizes customer data and metrics to provide a single source of truth for each customer.

customer-support
#customer-success #cs-platform #saas
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Appointedd

🇬🇧

Appointedd is a scalable online booking system for retailers that unifies scheduling, payments, and customer experience across multiple locations and channels.

customer-support Hospedado en la UE
#scheduling #booking #retail
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Boost.ai

🇳🇴

Enterprise conversational AI platform for building AI agents that automate customer service and internal support across chat and voice channels, without coding.

customer-support
#conversational-ai #enterprise #no-code
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Cognigy

🇩🇪

Cognigy.AI is an enterprise-grade platform that orchestrates AI Agents to deliver omnichannel, personalized customer service experiences across voice and chat channels.

customer-support Hospedado en la UE
#AI Agents #Chat & Messaging #Phone & Voice
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Crisp

🇫🇷

Crisp is an AI-powered omnichannel customer support platform that combines live chat, AI agents, and a shared inbox for businesses.

customer-support Hospedado en la UE
#ai #ai-chatbots #live-chat
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Dixa

🇩🇰

Dixa is a comprehensive, AI-powered customer service platform that unifies channels, automates workflows, and surfaces customer data to power faster, more personalized support for consumer brands.

customer-support
#AI #Omnichannel #Knowledge Base
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Easiware

🇫🇷

An omnichannel customer service solution, 100% French, centralizing channels and customer data to deliver a personalized and efficient experience.

customer-support Hospedado en la UE
#omnicanal #service-client #help-desk
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Easy Redmine

🇪🇺

Easy Redmine is an EU-compliant, unified project and work management platform with AI assistants, ITSM, and knowledge management, available cloud or on-premises.

customer-support Hospedado en la UE
#project-management #it-service-management #helpdesk
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EGroupware Helpdesk

🇩🇪

EGroupware Helpdesk is the ticketing module within the EGroupware suite that lets organizations manage service requests and related workflows from a centralized platform.

customer-support Hospedado en la UE
#Help Desk #Ticketing #Ticket System
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Flarum

🇳🇱

Flarum is a fast, extensible, open-source forum platform for building and growing online communities.

customer-support
#open-source #forum #community-platform
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Giosg Chat

🇫🇮

Giosg Chat is a live chat and AI-assisted customer engagement platform for businesses.

customer-support Hospedado en la UE
#live-chat #ai-assistants #customer-support
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Gmelius

🇨🇭

AI Email Assistants & Shared Inboxes for Gmail to boost team collaboration and automate customer communications.

customer-support
#ai #shared-inbox #gmail
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hotjar

🇫🇷

Hotjar provides heatmaps, recordings (Session Replay in Contentsquare), surveys, and feedback tools, now integrated into Contentsquare's digital experience platform.

customer-support
#heatmaps #session-replay #surveys
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Hubtype

🇪🇸

Hubtype is a Conversational CX platform that automates customer service and sales across WhatsApp and other messaging channels using AI agents, a visual Flow Builder, and a cloud-based helpdesk.

customer-support
#whatsapp #business-messaging #ai-agents
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Hyperping

🇫🇷

Hyperping is an all-in-one uptime monitoring and status page platform with on-call escalation and multi-channel alerts.

customer-support Hospedado en la UE
#uptime-monitoring #status-pages #on-call
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iAdvize

🇫🇷

iAdvize is a trusted generative AI platform for e-commerce, delivering AI copilots for shoppers and agents to boost conversions and enhance the customer journey.

customer-support Hospedado en la UE
#ai #generative-ai #ecommerce
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iTop

🇫🇷

iTop is a flexible ITSM and CMDB platform that centralizes service management, asset configuration data, and automation with low-code customization.

customer-support
#ITSM #CMDB #ITIL
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Kundo

🇸🇪

Kundo is an AI-first service experience platform that combines self-learning AI agents with human support to automate knowledge and ticketing and deliver accurate omnichannel responses.

customer-support Hospedado en la UE
#AI #AI Chat #Knowledge Management
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LiveAgent

🇸🇰

LiveAgent is a comprehensive, multi-channel help desk software that unifies ticketing, live chat, call center, social media, and knowledge base to streamline customer support.

customer-support Hospedado en la UE
#help-desk #live-chat #ticketing
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LiveChat

🇫🇮

LiveChat is an AI-powered live chat platform that helps businesses engage visitors, drive sales, and deliver premium support through a configurable chat widget, Copilot AI, and a broad ecosystem of integrations.

customer-support Hospedado en la UE
#live-chat #ai #copilot
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Moneypenny Live Chat

🇬🇧

Outsourced Live Chat & Messaging service by Moneypenny delivering 24/7 human-assisted chats powered by AI to enhance customer conversations.

customer-support
#live-chat #outsourced #ai
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Monitive

🇷🇴

Monitive is an external uptime monitoring service that watches your website and services from a global network of locations and alerts you to outages and performance issues to protect uptime.

customer-support
#uptime-monitoring #website-monitoring #latency
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Oh Dear

🇬🇧

Oh Dear is an all-in-one website monitoring platform that checks uptime, certificates, DNS, performance, and more across multiple global locations, with instant alerts and public status pages.

customer-support
#uptime-monitoring #website-monitoring #domain-monitoring
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Orlo

🇬🇧

Orlo is the public-sector–oriented platform that combines social media management, voice-of-the-community surveys, and customer service into one integrated solution.

customer-support
#public sector #social media management #voice of the community
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Phare Uptime

🇩🇪

Phare Uptime is an integrated uptime monitoring, incident management, and status page platform for websites and APIs.

customer-support Hospedado en la UE
#uptime-monitoring #website-monitoring #incident-management
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PingPing

PingPing is a simple uptime and SSL monitoring service that instantly notifies you when your site is down or your SSL certificate is invalid.

customer-support
#uptime-monitoring #ssl-monitoring #status-pages
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Qudini

🇬🇧

Qudini Appointment Booking and Queuing is a cloud-based software suite for appointment booking, queue management and event management designed to improve customer experiences across channels.

customer-support
#appointment-booking #queue-management #event-management
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Semonto

🇳🇱

Semonto is a website, app, and server monitoring tool that alerts you to downtime and performance issues.

customer-support
#uptime-monitoring #website-monitoring #server-monitoring
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Sinch Engage

🇸🇪

Sinch Engage is Sinch’s customer engagement platform that unifies messaging and interaction channels for scalable, secure customer conversations.

customer-support
#live-chat #sms #rcs
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Startdeliver

🇸🇪

Startdeliver is a platform for top Customer Success Teams to predict health, collaborate in shared spaces, and integrate data across apps to drive customer outcomes.

customer-support Hospedado en la UE
#customer-health #shared-spaces #integrations
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StatusPal

🇩🇪

Hosted status pages and uptime monitoring for incident communications.

customer-support Hospedado en la UE
#status-page #uptime-monitoring #incident-communication
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Sugester

🇵🇱

Sugester is an all-in-one customer support and ticket management platform with CRM, live chat, knowledge base, and community features.

customer-support
#customer-support #helpdesk #live-chat
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Thulium

🇵🇱

Cloud-based omnichannel call center software that unifies calls, emails, ticketing, chat, and social messaging in a single platform for customer success and support.

customer-support Hospedado en la UE
#cloud-based #omnichannel #call center
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Unbabel

🇵🇹

Unbabel provides AI-powered multilingual translation solutions for businesses to enhance customer engagement globally.

customer-support Hospedado en la UE
#Language Operations #Translation #AI
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updown.io

🇫🇷

updown.io is a simple and inexpensive uptime monitoring service for websites and services.

customer-support Hospedado en la UE
#uptime-monitoring #website-monitoring #ssl-monitoring
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Uptrends

🇳🇱

Uptrends is a Digital Experience Monitoring platform offering website, API, web app, and synthetic monitoring across a global network to ensure uptime and performance.

customer-support Hospedado en la UE
#website-monitoring #api-monitoring #synthetic-monitoring
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Userlike

🇩🇪

Lime Connect by Userlike is an EU-based, GDPR-compliant AI-powered customer communications platform that unifies live chat, messaging channels, and automation into a single inbox.

customer-support Hospedado en la UE
#AI #AI chatbots #Automation
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VisionFlow

🇮🇳

VisionFlow is an integrated project management, issue tracking, and help desk software.

customer-support
#project-management #issue-tracking #help-desk
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WhosOn

🇬🇧

WhosOn is a specialist live chat and AI solution offering secure, enterprise-grade chat with AI features, multi-channel integrations, and tailored deployment options.

customer-support
#live-chat #ai #security
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Zammad

🇩🇪

Zammad is your smart, open-source helpdesk and ticketing solution that unifies multi-channel support for businesses.

customer-support Hospedado en la UE
#helpdesk #ticketing #open-source
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