Zapnito

Zapnito is a B2B community & knowledge platform designed to help brands engage and educate customers at scale. It centralizes knowledge, experts, and conversations into a single, branded hub. The platform supports personalized experiences, community collaboration, and on-demand knowledge sharing across the customer lifecycle.

• Centralized knowledge hub with Articles, Videos, Documents, Courses, Events, Discussions, and Profiles\n- Personalization and segmentation with custom groups, notifications, and public/private/secret rooms\n- Engagement tools: discussions, courses, events, certifications, and user/organization directories\n- Analytics and data: Engagement Dashboards, User Explorer, Data Imports\n- Integrations and security: APIs/Webhooks, Direct Integrations, Custom SSO, 2FA, data encryption\n- Dedicated support and success services: Success Team, 1-on-1 Training, Strategic Reviews

• One branded destination for customer knowledge and expert insights.\n- Personalization of content and recommendations across the customer lifecycle.\n- Tools to boost retention, reduce support tickets, and drive NPS/advocacy.\n- Easy integration with existing tools and robust security/governance.\n- Ongoing strategic guidance from a dedicated customer success team.

• Basic: Starting at $900 /mo (billed annually) — 1 Admin Seat, up to 250 registered users, Standard Support.\n- Essential: Contact us for price — 2 Admin Seats, up to 5,000 registered users.\n- Premium: Contact us for price — 5 Admin Seats, Unlimited registered users.\n- Enterprise: Contact us for price — Custom Admin Seats, Unlimited registered users, Custom SLA.\n- Starter: Free — includes core platform access and features.\n- Starter (annual): $348 / year.\n- Enterprise (annual): $708 / year.