Digital Products / Survicate

Survicate

Survicate is a customer feedback platform that captures, analyzes, and acts on feedback across channels to drive product and customer experience improvements.

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EU Based
#survey-tools #customer-feedback #surveys #ai #nlp #insights-hub #multichannel #integrations #gdpr #hipaa #security #poland #europe-based
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About Survicate

Survicate is a customer feedback platform that helps you capture, analyze, and act on feedback across multiple channels. It unifies feedback from surveys, support tickets, reviews, and more into actionable insights, surfacing key themes automatically and enabling teams to close the feedback loop with integrated workflows. With AI-assisted analysis, rich dashboards, a robust set of native integrations, and strong security controls, Survicate supports both small teams and large enterprises in building and improving customer experiences.

Key features

  • Multi-channel surveys across email, website, in-product, and mobile app
  • Automatic enrichment of survey responses with CRM and product data
  • Auto-generated topics and AI-driven sentiment analysis
  • AI-powered Research Assistant and AI survey creator
  • Precise targeting and survey personalization
  • Insights Hub to centralize and analyze feedback from multiple sources
  • 1-click native integrations with 40+ apps (e.g., HubSpot, ActiveCampaign, Klaviyo, Intercom, Salesforce, Marketo, Google Analytics, FullStory)
  • Ongoing CX metrics: NPS, CSAT, CES, and trend analytics
  • Automation and workflows: trigger campaigns, sync with CRM, and enable team collaboration
  • Security and privacy: PII protection, Safe AI, ISO 27001 and GDPR readiness

Why choose Survicate?

  • All-in-one platform that consolidates feedback across channels for faster action
  • Flexible, scalable plans designed for teams of all sizes
  • Extensive native integrations to unify your tech stack
  • AI-driven analysis to accelerate insights and decision-making
  • Strong security and privacy controls (GDPR-ready, HIPAA options, ISO 27001)
  • Reliable support and onboarding with human-led assistance

Pricing

Pricing and plans (prices in USD; plans may be billed monthly):

  • Free: 0 USD, 25 responses per month
    • Includes email, link, web, and in-product surveys; AI survey creation; basic analytics; 40+ tool integrations
  • Starter: 999 USD /mo
    • 100 responses per month; 2 active surveys; unlimited responses with overage charges; branding options (logo, theme library); custom intro/thanks screens; survey-level analytics; export options; AI survey answers categorization; AI Research Assistant chat; human support; Book office hours with Customer Success
  • Growth: 99 USD /mo
    • 100 responses per month (with similar per-plan allowances as Starter); unlimited active surveys; recurring surveys; multilingual surveys; targeted surveys by session behavior/attributes/cookies; AI sentiment analysis; Insights Hub; enhanced dashboards; expanded integrations; priority support
  • Pro: from 9,999 USD /mo
    • All Growth features plus personalized survey experiences; event/attribute targeting; bullseye targeting; 360° dashboards for multi-survey analysis; deep integrations (Salesforce, Marketo, Pardot, etc.); Webhooks and Export API; priority live support; advanced privacy/compliance
  • Enterprise: from 9,999 USD /mo
    • All Pro features plus white-glove onboarding; dedicated Success Manager; HIPAA compliance; custom Terms of Service, DPA & NDA; on-demand security reviews; SAML SSO; dedicated access controls; enterprise-grade security and SLA
  • Volume: from 9,999 USD /mo
    • Custom pool of responses; Yearly commitment; flexible monthly or yearly billing; suitable for high-volume feedback programs
  • Volume (custom): Bespoke pricing available via book a call