About SurveyLab
SurveyLab is a cloud-based online survey platform that lets you design questionnaires, tests, and forms that work across devices. It supports multi-channel data collection, multi-language surveys, and integrations with CRM and helpdesk systems, all while delivering real-time reporting and AI-powered insights. The service emphasizes dedicated support, on-demand development, and GDPR-compliant European hosting.
Key features
- Mobile and responsive surveys that adapt to any device
- Multichannel data collection (Email, SMS, WWW, Web Widget, Popup, QR Code, Mobile App, social platforms, and mailing system)
- Comprehensive branding and survey customization (logo, themes, custom redirection)
- Real-time reports and export options (Excel, SPSS, PowerPoint, PDF)
- AI-powered capabilities (survey translations, response translations, sentiment analysis, response tagging)
- Teamwork and sharing (collaboration, copy surveys, report sharing, client accounts)
- API & integration (REST API, SFTP, ODBC, Webhooks) with major tools (Salesforce, Zendesk, Slack, Zapier, Google Analytics, Intercom, Mailchimp, etc.)
- Access to a large online survey panel (CINT/Dynata partnership)
- Security and privacy features (password protection, IP filtering, 256-bit SSL, GDPR-compliant, ISO 27001)
- On-demand development and white-label surveys
- Optional features like Single Sign-On (SSO) and advanced data management
Why choose SurveyLab?
- GDPR-compliant with EU-based hosting and ISO 27001 certified infrastructure, ensuring data security and privacy
- EU hosting (France, Germany, Poland) with OVH, aligning with strict European data regulations
- Rich feature set including AI-driven insights, real-time reporting, and multichannel data collection
- Strong partner ecosystem and native integrations with popular tools (Salesforce, Zendesk, Slack, Zapier, Intercom, Mailchimp, Google Analytics, etc.)
- Dedicated support, on-demand development, and options for white-label surveys and on-premise deployments
Pricing
Starter: 1 month — 199 PLN / $49 / €49 / £39 (billed monthly); 1000 responses/month. Yearly: 165 PLN / $40 / €40 / £32 per month. Advanced: 499 PLN / $99 / €99 / £89 (billed monthly); 2500 responses/month. Yearly: 415 PLN / $82 / €82 / £74 per month. Professional: 999 PLN / $249 / €249 / £199 (billed monthly); 10000 responses/month. Yearly: 832 PLN / $207 / €207 / £165 per month. Enterprise: Ask for price — unlimited responses; includes API & integration, AI analytics, white-label, on-demand development, and SLA.