Sugester

Sugester is a simple, powerful customer support tool that combines CRM, helpdesk, live chat, knowledge base, and a community forum in a single platform. It helps teams save time, attract new customers, and deliver faster, more consistent support across channels. With multi-channel communications, self-service content, and collaborative task management, Sugester streamlines customer interactions and team productivity. Start a free trial to explore its capabilities.

• CRM with contact profiles, interaction history, cyclical reminders, and reporting
• Live Chat with an embeddable widget, real-time typing previews, templates, and activity tracking
• Helpdesk for shared inboxes, automatic ticket assignment, and time tracking
• Knowledge Base and Forum for self-service support and community contributions
• Task & Project Management, Timesheets, and Time Tracking
• Email & VoIP integration, advanced filtering, and automation
• Canned responses, response rating, and activity analytics
• Multi-lingual knowledge base, document management, and SEO-friendly content

• All-in-one platform covering CRM, live chat, helpdesk, knowledge base, and forum
• Single inbox across channels to avoid missed messages
• Self-service knowledge base to reduce support costs and provide 24/7 help
• Easy setup, quick onboarding, and flexible pricing including a free plan
• Strong focus on collaboration with task management and team roles
• Poland-based company with European investors and local support

• Free: 0 / month; up to 3 users; 100 monthly emails; 2 email boxes; 3 projects; 1 live chat; 100 live chat conversations; 100 tasks / month; 1 GB space
• Start: 12.00 $ / month; up to 3 users; 1000 monthly emails; 3 email boxes; 5 projects; 1 live chat; 500 conversations; 1000 tasks; 5 GB space
• Pro: 12.00 $ / month / agent; up to 5 users; 1000 monthly emails / agent; 10 email boxes; 30 projects; 1 live chat; 5000 conversations; 10000 tasks; 5 GB space
• Max: 25.00 $ / month / agent; no limit on users; 5000 monthly emails / agent; 30 email boxes; no limit on projects; 5 live chats; 10000 conversations; 30000 tasks; 10 GB space
• Enterprise: 50.00 $ / month / agent; no limit on users; 10000 monthly emails / agent; no limit on email boxes; no limit on projects; no limit on live chats; no limit on conversations; 30 GB space