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Startdeliver

Startdeliver is a platform for top Customer Success Teams to predict health, collaborate in shared spaces, and integrate data across apps to drive customer outcomes.

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EU Based EU Hosted EU Owned
#customer-health #shared-spaces #integrations #customer-success #saas #onboarding #NRR #churn-prevention #automation #AI-workflows #crm-integrations #hubspot #salesforce #pipedrive #monday #asana #trello #clickup #mixpanel #amplitude #pendo #heap #eu-hosted #eu-based #stockholm #sweden
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About Startdeliver

Startdeliver is a purpose-built Customer Success Platform designed to help growth-focused teams proactively manage more customers with fewer resources. It centralizes customer data, enables proactive health tracking, and provides shared workspaces and AI-driven automations to reduce churn and grow net revenue retention. By integrating with major CRMs, marketing and collaboration tools, it aligns Customer Success, Sales, and Support across the entire customer journey.

Key features

  • Customer Health: Predict, prioritize, and act to prevent churn based on actual customer data.
  • Shared Spaces: Onboarding and ongoing collaboration with joint accountability and task management.
  • Integrations: Connects with HubSpot, Salesforce, Pipedrive, Monday, Asana, Trello, ClickUp, Mixpanel, Amplitude, Pendo, Heap, and more.
  • AI Workflows: Automate emails, upsells, and referral requests using custom triggers.
  • Onboarding & Project Management: Drive onboarding and customer projects with flexible views (lists, Kanban, Gantt).
  • Reports & Visibility: Weekly reports on NRR and team performance to show impact across the organization.
  • Automation IQ: Scale customer interactions with automatic actions and smart routing.

Why choose Startdeliver?

  • Proactively reduce churn and increase Net Revenue Retention (NRR).
  • Centralized data and alignment across CS, Sales, and Support.
  • Flexible integrations and customizable workflows that scale with your needs.
  • Faster implementation (typical 4–8 weeks) and ongoing global support.
  • EU-hosted data and enterprise-grade security for confidence in data privacy.

Pricing

  • GIGA — €795/month, invoiced annually. 5 users included, 5 lite users included, unlimited apps, up to 1000 customers, AI insights. Power packs not available.
  • TERA — €1295/month, invoiced annually. 5 users included, unlimited lite users, unlimited apps, unlimited customers, 2 power packs included, AI Insights & AI Actions.
  • ENTERPRISE — Get quote. Fully custom built Customer Success Platform tailored to your needs.
  • POWER PACKS (from €295/month each):
    • BIG SCALE TECH: API Calls (+5 million/month), High Volume Events (+5 million/month), High Volume Automations (+100k/month).
    • ADVANCED APPS: Salesforce Advanced, Custom-built Apps. One included; additional €95/month.
    • ENTERPRISE LEVEL SETTINGS: Advanced Permissions, Team/Partner hierarchies.
    • PREMIUM SHARED SPACE: Multiple Shared Spaces, custom tabs/reports, embeddable spaces.
    • ENHANCED CUSTOMER PROFILE: Advanced customer hierarchies, extended health metrics.
    • EXTERNAL ENCRYPTION KEY: Enhanced data privacy, double encryption, external key outside AWS.
    • 10 PACK – LITE USERS: from €225/month.
    • 5 PACK – MAIN USERS: from €225/month.
    • SEE ALL POWER PACKS.