About Smartsupp
Smartsupp is a European live chat, chatbot and AI-powered customer engagement platform designed for ecommerce. It combines real-time messaging, automated chatbot flows, and the Mira AI shopping assistant to help businesses engage visitors across channels like Messenger, WhatsApp, and Email from a single dashboard. With EU data hosting and GDPR compliance, Smartsupp focuses on boosting conversions while staying privacy-friendly.
Key features
- Live Chat
- Chatbot flows
- AI Engage
- Mira AI Shopping Assistant
- Lead generation
- Multichannel inbox (Live Chat, Messenger, WhatsApp, Email)
- Widget customization
- Integrations with major ecommerce platforms
- Mobile apps (iOS/Android) and web dashboard
- API & Webhooks for data export
- GDPR-compliant with EU-hosted data
Why choose Smartsupp?
- Real-time, in-site engagement that helps convert visitors into customers
- 24/7 AI shopping assistant to handle common questions and assist with recommendations
- All-in-one dashboard to manage multichannel conversations and agent collaboration
- Flexible plans with a free option and scalable pricing for growing businesses
- Strong focus on data privacy, GDPR compliance, and EU data hosting
Pricing
- Free Forever: Live Chat + Email, Messenger + WhatsApp, 50 live chat conversations; no credit card required.
- Standard: starts at $14 per month (billed annually); 100 live chat conversations; 14-day free trial; includes Chatbots and AI Shopping Assistant.
- Pro: starts at $24 per month (billed annually); for teams; multi-language chatbots and advanced branding.
- Ultimate: starts at $239 per month (billed annually); for large teams with dedicated account management and API/data exports.
- Mira AI Shopping Assistant add-on: from €16 per month per site; includes up to 100 conversations per month (add-on pricing varies by plan).