Skalin

Skalin is the next-generation Customer Success Platform designed to help B2B SaaS teams onboard, engage, and grow their customers. It unifies data from your product, CRM, and workspace to provide a true 360° view, enhanced by an AI-powered health score and automated workflows. With Playbooks, project management, and broad integrations, Skalin scales customer success operations across the organization.

• 360° Customer View
• AI-powered Health Score (self-learning algorithms)
• Automated Playbooks
• Project Management
• Seamless Integrations with major tools (HubSpot, Salesforce, Pipedrive, Zendesk, Intercom, Gmail, Outlook, Slack, Segment, Zapier, Stripe, and more)
• Advanced analytics
• Full API access
• Custom Fields
• Dedicated Customer Success Manager (CSM) in higher tier
• Real-time alerts and KPIs
• Centralized customer data for onboarding, engagement, and renewal actions

• AI-driven, self-learning health scores that identify at-risk customers automatically
• Unifies data from multiple tools for a true 360° view, reducing data silos
• Automated Playbooks to standardize and scale CS workflows
• Project management capabilities to track progress and milestones
• Rich integrations with the tools you already use, plus robust APIs for customization
• Transparent pricing with tiered plans and add-ons to fit growth
• Credible validation via success stories and analyst backing

Pricing is transparent with no hidden costs and supports both annual and monthly billing:

• Scale: 569€ / month (billed monthly) with 5 seats included; 360° view, AI Health Score, Project Management, Smart Alerts, Playbooks, Advanced analytics, Full API access, Custom Fields, Dedicated CSM
• Go to the next level: 699€ / month (billed monthly) with the same core features

Billing options:

• Billed annually
• Billed monthly (1-year commitment)

Add-ons (on request): Opportunity pipeline, Goals monitoring, Customer Portal (soon), Calculated Custom Fields, Unlimited users. Contact sales for exact pricing.