About Sinch Engage
Sinch Engage is Sinch’s customer engagement platform that unifies messaging, verification, and conversational capabilities across channels. It enables brands to reach customers via SMS, RCS, Rich SMS, and chatbots through a single API and apps, making it easier to scale omnichannel campaigns and deliver proactive customer care.
Key features
- Multichannel messaging via the Conversation API (SMS, MMS, RCS, and OTT channels like WhatsApp, Viber, Telegram)
- Rich Messaging with RCS and verified sender IDs for trust and security
- Chatbot builder integration for conversational experiences
- Unified API to manage messaging, verification, and engagement across channels
- AI-powered capabilities to automate and safeguard conversations (Sinch AI)
- Global delivery via the Sinch network with reliable routing and high deliverability
Why choose Sinch Engage?
- Global reach with a single partner for omnichannel messaging
- High delivery rates and reliable routing across markets
- Verified sender IDs and brand protection for trust and security
- Easy integration with a single Conversation API, reducing vendor fragmentation
- AI-powered features to enhance efficiency and customer experience