Digital Products / Marketing & Growth / Survey Tools / SatisMeter

SatisMeter

SatisMeter is a SaaS tool for collecting customer feedback and Net Promoter Score surveys to improve products and customer experience.

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EU Based EU Owned
#customer-feedback #survey #NPS #Net Promoter Score #customer-success #product-feedback #SaaS #integrations #multilingual #API #webhooks #Zapier
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About SatisMeter

SatisMeter is a user-friendly feedback collection tool designed to help teams understand their product, customers, and business through surveys. It supports Net Promoter Score and customer journey surveys across multiple channels, with templates, multilingual support, and advanced targeting. Integrations, API access, and automation help embed customer insights into your tech stack, driving data-informed decisions.

Key features

  • Easy 5-minute setup and unlimited surveys/projects/users
  • All features included in every plan; no hidden costs
  • Customizable templates with multiple question types, conditional logic, and multilingual support
  • Multichannel distribution: web, in-app, email, iOS, Android; pre-identification and targeting by user attributes
  • Automation and triggering: event-based surveys, throttling and sampling to prevent over-surveying
  • Rich reporting and dashboards; CSV export; integrations with Segment, WordPress, Google Tag Manager, Zapier, Integromat, and API/Webhooks
  • NPS tracking over time and ability to route feedback to tools like Intercom and Zendesk

Why choose SatisMeter?

  • Quick deployment: set up a survey program in minutes and start collecting feedback
  • All features included in every plan; scalable for growing teams
  • Strong customer support with health checks to ensure surveys run smoothly
  • Extensive integrations ecosystem to fit into your existing stack (CRM, PM tools, chat, analytics)
  • Actionable insights from NPS trends and targeted feedback to inform product and customer success strategies

Pricing

Pricing based on responses per month and active users:

  • Free: 0 per month; 25 responses per month; unlimited projects/users/surveys
  • Growth: $199 per month; 1,000 responses per month
  • Enterprise: Custom plan; more than 10,000 active users; contact us for details

Billing notes:

  • Plans can be billed monthly or yearly (annual plans may include a 10% discount)
  • All sign-ups start on a free plan with 25 monthly responses
  • If you exceed your monthly response limit, surveys pause until the next period; payments are processed via Braintree