About Questback
Questback is a Europe-based survey solution and feedback platform focused on experience management for customer and employee programs. It offers ready-to-use templates, live reports, and action-oriented workflows to turn insights into measurable improvements. With more than 25 years in the field and a strong Nordic footprint, Questback combines local support with GDPR-conscious data handling across Europe.
Key features
- Ready-to-use CX/EX templates
- Anonymity and transparent feedback
- CRM-integrated workflows
- Live reports and shareable dashboards
- Action Manager for real-time respondent engagement
- Customizable notifications based on responses
- 35 designed templates and established models
- Top–bottom analysis and heatmaps
- Easy reporting exports to PPT or Excel
- Secure API for data exchange
- Local, responsive support
- InsightLab professional services (5/10/15 hours)
Why choose Questback?
- Premium support
- User-friendly platform
- Invaluable insights
- Smart features
- GDPR protection coverage
- 25 years of feedback experience
- Local and dedicated Nordic/European support
- Free 14-day trial (no credit card required)
Pricing
- CX Starter: 1 user, 5 hours InsightLab, Try Free for 14 Days
- CX Business: Custom price estimate, 1 user, 10 hours InsightLab
- CX Enterprise: Custom price estimate, 1 user, 15 hours InsightLab
- EX Starter: 1 user, 5 hours InsightLab, Try Free for 14 Days
- EX Business: Custom price estimate, 1 user, 10 hours InsightLab
- EX Enterprise: Custom price estimate, 1 user, 15 hours InsightLab