About Mopinion
Mopinion is a European leader in customer feedback software for websites, apps and email. It helps you capture the Voice of the Customer in the moment with fully customizable surveys, triggered by user actions, and turn raw feedback into actionable insights with AI-powered analytics. The platform supports multi-language surveys, WCAG accessibility, and EU data hosting, making it easy to improve the digital experience across channels.
Key features
- Drag-and-drop survey builder with templates
- Multichannel feedback for websites, apps, and email
- Triggered surveys based on page events and user behavior
- Rich question types and metrics (NPS, CSAT, CES, GCR)
- AI-powered summaries, sentiment analysis, and automated categorisation
- Custom dashboards, reporting, and action management
- Central feedback inbox, alerts and workflow
- Seamless integrations with analytics and PM tools (Jira, Asana, Trello)
- Single JavaScript tag for easy deployment and Deployment Assistant
- Mobile-friendly, multi-language, accessibility options
- GDPR-friendly with data stored in EU; ISO 27001 certified
Why choose Mopinion?
- European hosting and data residency with EU data stored by default
- European-owned company with ISO 27001 security certification
- AI-powered insights that automatically summarise feedback and identify trends
- Easy deployment across websites, apps, and email with a single script
- Flexible, customizable surveys that reflect your brand
- Centralised insights, alerts, and action management to close the feedback loop
- Strong integrations with analytics and project management tools
- Scales from mid-size to enterprise with dedicated options
Pricing
- Standard: From €279 per month
- Enterprise: From €999 per month
- Free trial: 14 days full access (no credit card required)
- Billing: Monthly or annually (discounted)
- Notes: EU-hosted with data stored in the EU and GDPR/compliance built in