About Ilert
ilert is a German-based, AI-first incident management platform that unifies alerting, on-call management, and status pages to keep services up and incidents resolved quickly. It employs AI SRE agents to triage alerts, diagnose root causes, surface actionable insights, and resolve incidents while preserving human oversight and privacy. The platform integrates with monitoring, ticketing, and collaboration tools, supports automated postmortems, and offers status-page automation to streamline incident communications across the lifecycle.
Key features
- AI-first incident response across the entire lifecycle
- ilert AI SRE: real-time incident analysis, root-cause identification, and autonomous resolution
- On-call scheduling assistant and AI Voice Agent for first-response calls
- AI-driven postmortems generated automatically from incident data
- Event Flows for context-aware routing and safe automation
- ilert Condition Language (ICL) for advanced routing logic
- Integrations with monitoring, ticketing, chat, and collaboration tools
- Status pages with automation and maintenance windows
- Heartbeat monitoring and incident communications tooling
- ChatOps, ITSM integrations, and Terraform provider
- Open Model Context Protocol (MCP) server for AI assistants to manage alerts/incidents
Why choose Ilert?
- AI-first design accelerates incident response times while keeping humans in control
- Unified platform: alerts, on-call, and status pages in a single system
- Rich automation (Event Flows, ICL) reduces manual toil and alert fatigue
- Strong AI-assisted collaboration features (AI SRE, AI Voice Agent, postmortems)
- Extensive integrations and open capabilities (MCP server) to connect with your tooling
Pricing
- Free: up to 5 users, includes core alerting/on-call features, 100 SMS/voice notifications, 1 status page, and inbound integrations
- Pro: per user per month (minimum 3 users); includes MTTA/MTTR, SSO, alert templates, and additional enterprise-ready features
- Scale: for larger teams; adds advanced IAM, event flows, ITSM integrations, and more
- Enterprise: custom pricing with premium support and tailored terms
- Pricing page notes: 14-day free trial; no credit card required; plans designed to scale with team size