About IFS assyst
IFS assyst is IFS's Enterprise Service Management (ESM) and IT Service Management (ITSM) software designed to optimize service delivery across IT and business functions. It provides a unified platform for service desk, incident and request management, and workforce optimization, helping organizations deliver Moments of Service. Built on the IFS Cloud ecosystem, assyst leverages embedded intelligence and automation to streamline operations and improve user experience.
Key features
- End-to-end Service Management for IT and business functions
- Enterprise Service Management to optimize service delivery and IT support
- Service lifecycle management to drive service excellence and workforce efficiency
- AI-powered insights and automation (embedded AI across the platform)
- Open APIs and customization via low-code/extensibility
- Seamless integration with IFS Cloud for unified enterprise operations
Why choose IFS assyst?
- Enterprise-grade ESM and ITSM capabilities proven across industries
- AI-enabled automation and intelligent insights through embedded IFS.ai
- Open APIs and extensibility for flexible integrations
- Unified platform combining ERP/EAM/FSM with service management for end-to-end efficiency