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iAdvize

iAdvize is a trusted generative AI platform for e-commerce, delivering AI copilots for shoppers and agents to boost conversions and enhance the customer journey.

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EU Based EU Hosted EU Owned
#ai #generative-ai #ecommerce #live-chat #customer-support #copilot #shopify #zendesk #salesforce #gdpr #ccpa #iso-27001 #data-privacy #saas #b2b #digital
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About iAdvize

iAdvize offers trusted generative AI copilots designed for e-commerce. It provides Copilot for Shoppers, an AI shopping assistant that personalizes product discovery and answers product, shipping, and payment questions, and Copilot for Agents, an AI-powered desk that boosts agent productivity. The platform emphasizes easy integrations with Shopify, Zendesk, Salesforce, and more, along with GDPR/CCPA compliance and ISO 27001 certification to ensure data security.

Key features

  • Copilot for Shoppers: AI-powered shopping assistant that predicts shopper needs, provides real-time product information, and boosts conversions (average ~2% conversion rate, up to 10x improvements reported).
  • Copilot for Agents: AI-assisted agent desk with AI Suggest, Smart Compose, Smart Summary, Copilot Panel, mirroring & co-browsing, rich messaging, and proactive messaging to improve productivity and outcomes.
  • Omnichannel & Collaboration: Unified agent desk across messaging channels with proactive outbound messaging.
  • Easy Integrations & Data Connectivity: Plug-ins and connectors for Shopify, Zendesk, Salesforce, Google Analytics, and open APIs for custom integrations.
  • Security & Compliance: GDPR/CCPA compliant, ISO 27001 certified, data hosted in Europe with a built-in human feedback loop for continual improvement.
  • Analytics & Governance: Copilot Dashboard, Sales, Insights, Customer Experience, and Agent Reports for monitoring and optimization.

Why choose iAdvize?

  • Demonstrated impact on conversions and revenue through AI copilots tailored to e-commerce brands.
  • Combines AI with human oversight via a feedback loop to maintain quality and context.
  • Flexible integrations with major e-commerce and support tools, enabling quick deployment and scale.
  • Strong security and privacy posture (GDPR/CCPA, ISO 27001) with European data hosting.

Pricing

  • AI Shopping Assistant Plans: Essentials $290/month; Starter €540/month; Growth (pricing not listed on page) up to 3,000 conversations/month and up to 50,000 SKUs; Scale €3,840/month; Enterprise: Custom quote.
  • Copilot for Agents Plans: Essentials $385/month (agent desk with AI features such as AI Suggest, Smart Compose, Smart Summary, Copilot Panel, Mirroring & Co-browsing, Rich Messaging, Proactive Messaging).
  • Note: Some plan prices are shown in USD and EUR; exact configurations and included features vary by plan.