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Harmonix

Harmonix AI is an AI-powered platform that multiplies CRM productivity by embedding omnichannel communications and automated agents directly inside your CRM, turning it into a smart, AI-driven contact center.

EU Based
#crm #ai #omnicanalidad #agentes-ai #workflow-automation #customer-support #sales-enablement #gdpr #iso-27001 #ccpa #salesforce-integration #dynamics-365 #whatsapp #linkedin #mobile
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About Harmonix

Harmonix AI is a platform that enhances your CRM with omnichannel intelligence and AI-powered agents. It connects phone, WhatsApp, email, video, meetings and documents directly into your CRM/ERP, enabling real-time understanding of conversations without leaving your existing workflow. It automatically captures interactions, provides summaries and suggested tasks, and can deploy AI agents to manage tasks and automate processes across sales and service.

Key features

  • Omnichannel AI: unify channels and enable autonomous actions via AI agents
  • Centralita virtual empresarial with IVR, queues, and routing by skills
  • Calls, SMS, WhatsApp, email, and meetings across all channels within the CRM
  • Automatic data capture: every interaction is logged in the CRM/ERP
  • AI-assisted email editor: contextual content, tone, and structure suggestions
  • Automations and cadences: AI-driven task automation and follow-ups
  • Calendarization: meetings and agendas managed inside Harmonix with context
  • Unified inbox: one inbox for calls, messages, and emails
  • AI insights and dashboards for CRM data
  • AI agents to manage tasks, automate flows, and hold conversations with customers or suppliers
  • Mobility support: mobile app for on-the-go logging and AI-generated insights
  • Security & compliance: ISO 27001, GDPR, and CCPA compliance
  • Native integrations with Salesforce, Dynamics, LinkedIn, and WhatsApp

Why choose Harmonix?

  • Quick deployment: install Harmonix on top of your CRM in minutes and start using it in days
  • No major CRM project required: works as an extension without heavy implementation
  • Boosts productivity by centralizing channels and automating data capture and tasks
  • AI agents and automation improve forecast accuracy and service quality
  • AI-powered insights transform communications into actionable CRM data
  • Strong security and privacy posture: ISO 27001, GDPR, and CCPA compliance
  • Native CRM integrations (Salesforce, Dynamics) and popular channels (WhatsApp, LinkedIn) for seamless workflows

Pricing

  • Pricing is not publicly listed and available on request
  • Minimum 10 users required for contracts
  • Installation is quick (a browser-based extension; typically usable within about 2 weeks from project start)
  • Custom quotes based on scope and user count