About Giosg Chat
Giosg Chat is a flexible digital engagement platform that combines AI Assistants with live chat and video tools to help teams resolve customer requests faster and convert conversations. It offers an omnichannel, multilingual experience with an AI Shopping Assistant to support product discovery and a seamless handover to humans when needed. The platform emphasizes quick implementation, secure integrations, and enterprise-ready capabilities for support, sales, and marketing use cases.
Key features
- AI Assistants to automate up to 90% of conversations
- Live chat, video, and omnichannel engagement
- AI Shopping Assistant and AI-powered lead capture
- Multilingual support (30+ languages)
- Rich-content replies (images, videos, maps, calculators)
- Integrations with CRM, ERP, PIM, and other systems
- Human-in-the-loop handovers and agent assist
- Scalable, customizable AI personas and governance
- Analytics and performance tracking for AI and campaigns
Why choose Giosg Chat?
- One platform to automate support, sales, and lead generation
- Increases conversions and qualified leads while reducing manual effort
- Multilingual, omnichannel engagement for global audiences
- Enterprise-grade security and compliance (GDPR, ISO 27001)
- Quick start with automatic data syncing and easy integrations
- Flexible AI, can work with various LLMs and customizable instructions
Pricing
Pricing not publicly listed. Available on request via demo or quote.