Easiware

An omnichannel customer service solution, 100% French, centralizing channels and customer data to deliver a personalized and efficient experience.

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EU Based EU Hosted EU Owned EU Invested
#omnicanal #service-client #help-desk #ai #france #saas #fiche-client-360 #intelligence-artificielle #intégrations #téléphonie #RGPD #HDS #support-france #made-in-france
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About Easiware

easiware is an omnichannel customer service software designed to centralize your contact channels and automate repetitive tasks. 100% French, it is hosted in France and powered by artificial intelligence to improve customer satisfaction. Trusted by more than 500 brands and backed by local support, easiware is tailored to fit your business.

Key features

  • Channel centralization
  • 360° Customer View
  • Artificial Intelligence and automation
  • Request handling and priority management
  • Satisfaction and real-time reporting
  • Integrations and local support in France

Why choose Easiware?

  • 100% French and hosted in France (GDPR-compliant and HDS-certified)
  • Fully tailor-made solution, adaptable to the pace of your business
  • AI that assists agents and improves productivity
  • Local support team in France and certified training
  • Trusted by more than 500 client brands

Pricing

  • Standard: from €50/month/user, including management of email and web form channels, 360° customer profile, request handling, reporting dashboards, support, widget, easiAI and connection to business tools, as well as customizable fields
  • Custom: pricing on request
  • Planned and customized pricing based on the number of users and requirements