About CURSOR CRM
CURSOR CRM is a flexible CRM platform from CURSOR Software AG that enables marketing, sales and customer service to operate in one integrated system. It includes an AI assistant to automate routine tasks and provide deeper insights into customer preferences and behavior. The CRM is offered as SaaS or On-Premises, hosted in certified German data centers, with industry-specific variants like EVI for energy and TINA for network operators.
Key features
- AI-powered CURSOR KI assistant
- Automation of routine tasks (e-mails, processes) and deep customer insights
- 360-degree cockpit: centralized information and communication
- Marketing, Sales und Customer Service in one platform
- On-Premises or Cloud hosting in German data centers
- Integrations with third-party systems
- Mobile CRM via Web Client and CURSOR-App
- Standard process templates and onboarding assistant
- Integrated complaint management and workflow collaboration (Vorgangsmanagement, team onboarding)
- Continuous development and future-proofing (3C technology)
Why choose CURSOR CRM?
- Flexible, easily adaptable CRM that scales with your business
- Central information and communications platform across departments
- Strong data security with German data centers and EU/DE privacy standards
- Long-standing CRM expertise (35+ years) and industry know-how in energy, utilities and finance
- All-in-one offering: software, consulting, implementation, training and support
- Certified quality and processes (Schwetz, IPMA, SCRUM) and ongoing product evolution