About CM.com
CM.com is a global leader in AI-powered Customer Engagement solutions, providing one platform to engage with consumers across marketing, service and sales. Its HALO AI engine enables building autonomous AI agents and unifying customer data to deliver personalized, real-time experiences across channels. The platform supports messaging, voice, payments, event/ticketing, and more, all under a secure, GDPR-compliant infrastructure with ISO and PCI-DSS certifications.
Key features
- HALO: Build smart AI agents without code to automate conversations at scale
- Agentic AI: AI agents that can act autonomously and integrate with APIs and workflows
- Unified Customer Data Platform: 360° customer profiles with real-time insights
- Omnichannel Engagement: Messaging (WhatsApp, SMS, RCS, email), voice, and payments on a single API
- In-house voice infrastructure: Own numbers and SIP trunks for reliability
- Drag-and-drop and templated agents: No-code/low-code development
- Data security & compliance: GDPR-compliant, GDPR-hosted LLMs in Europe, ISO and PCI-DSS certifications
- CRM, CPaaS, and payments integration: End-to-end engagement across marketing, service and sales
Why choose CM.com?
- All channels and data in one place for seamless customer journeys
- Scalable AI-powered engagement designed for humans, with no-code agent creation
- Trusted by global brands and backed by strong security and regulatory compliance
- Europe-based hosting and data governance features (GDPR, European data processing) minimizing compliance risk