ChannelEngine

ChannelEngine is a multichannel integration and management platform that connects your back-end systems to over 1,300 online channels, keeping product data, stock, and pricing synchronized across marketplaces, social channels, and AI commerce. It enables you to run your marketplace, social, and AI commerce from a single platform, with guided setup, onboarding, and expert support to accelerate growth. The solution supports Seller Hub (3P), Vendor Hub (1P), and Hybrid Selling, helping brands and retailers expand quickly while protecting margins.

• 1300+ marketplaces and online channels connected
• Centralized management of product data, stock, pricing, and orders
• Dynamic pricing with margin guardrails and cost-based insights
• AI commerce support and smart rules to automate content and bundling
• Ready-made integrations for ERP, PIM, WMS, and popular ecommerce platforms
• Onboarding, training, and ongoing Customer Success support (ChannelEngine Academy)
• Seller Hub (3P), Vendor Hub (1P), and Hybrid Selling models
• One connection to all channels, with instant platform connections and ongoing expansion
• Comprehensive integrations and APIs for custom systems
• Inventory, order, and fulfillment automation with multi-channel returns
• Rich analytics and reporting dashboards for performance insights

• Expert guidance from go-live to long-term marketplace success with tailored strategies
• Flexible onboarding and Customer Success guidance to fit your business needs
• Partner-managed services to handle integration and daily operations at scale
• Robust tech support and learning resources (Academy, Help Center, tutorials)
• Access to 1,300+ marketplaces and global reach from a single platform
• Centralized control of listings, stock, pricing, and orders to reduce manual work and grow profitability

• Flexible, growth-focused pricing tailored to your business trajectory
• Plans: Start, Grow, Scale
  • Start: up to 5 sales channels, 15,000 SKUs, 1 environment
  • Grow: unlimited sales channels, 100,000 SKUs, 3 environments
  • Scale: unlimited sales channels, 500,000 SKUs, 5 environments
• Core features included across plans: ChannelEngine platform, Product Information & Syndication, Pricing & Promotion, Order Management, Inventory Management, Reporting & Analytics, and Integrations
• Add-ons available: Insights (multichannel BI), Vendor Channel
• Pricing components: one-time setup fee; monthly license fee based on GMV, selling regions, number of channels, and SKUs; monthly performance fee tied to incremental GMV growth
• Vendor Hub and Seller Hub pricing paths depending on 1P vs 3P usage; tailored pricing available on request