Bugfender

Bugfender is a developer-focused app logging and bug monitoring platform that collects logs, errors, and crashes remotely from mobile and frontend apps. It enables real-time remote logging, error monitoring, and user feedback to reproduce issues with full device-side context. The platform emphasizes security and privacy, with ISO 27001 certification and GDPR compliance, and is available as both SaaS and On-Premises deployments.

• Remote Logging with 24/7 logging and a device-centric view
• Real-time Error Monitoring & Crash Reporting with stack traces, context, and device information
• User Feedback collection with contextual data and customizable forms
• Mobile-first SDK with offline support and minimal app impact
• Centralized dashboard with easy integration across iOS, Android, React Native, web, and more
• Encryption and privacy-focused data handling alongside GDPR/ISO 27001 compliance
• On-Premises deployment option for on-site hosting and custom needs

• Device-centric logs capture issues that server logs often miss, helping you reproduce edge cases
• Detailed crash context, including user actions and logs, accelerates root-cause analysis
• Comprehensive device information and logs provide precise diagnostics across devices
• Privacy-first approach: data belongs to you, with strong security and regulatory compliance
• Flexible deployment models (SaaS or On-Premises) and scalable pricing to fit teams of all sizes

• Free: 100K daily log lines, 24-hour retention, 2,000 devices, unlimited team members and apps, daily summary email
• Team: From 39/month; 10M monthly log lines; 7-day retention; unlimited devices; includes crash reporting and user feedback
• Pro: From 89/month; 10M monthly log lines; 30-day retention; log archiving to S3, API access, webhooks, and more
• Premium: From 449/month; custom volume; 30-day retention; priority support, 99.95% uptime SLA, SSO with SAML, PO billing options
• On-Premises: EUR 3,000/mo (up to 50 developers) / USD 3,600/mo; additional seats €30 /mo (USD 36 /mo); private/cloud installations available
• Enterprise: Custom plan available with tailored terms
• Pay-as-you-go: Pre-reserved monthly logs (e.g., 10M or 100M) with additional logs billed at €3.25 per 1,000,000 logs; billing end of month
• Billing options: Monthly or Yearly, with discounts for yearly commitments