About Akita
Akita is a powerful Customer Success platform designed to centralize all your customer data, activity, and metrics in one hub. Based in Dublin, Ireland, Akita helps SaaS teams onboard, nurture, and retain customers by surfacing timely alerts and automated workflows. It delivers a 360-degree view of each account and integrates with your existing tools to unify data across the tech stack.
Key features
- 360-Degree Customer View
- Actionable Alerts
- Customer Segmentation
- Automated Playbooks
- Customer Success Planner
- Account Health Scoring
- Personalised Dashboards
- Integrations with 100+ SaaS apps
- Data sources: Primary Data Source, Financial Metrics Source, Web Usage Data Source, NPS/CSAT Data Source
- Free 14-Day Trial
Why choose Akita?
- Centralizes customer data and activity into a single hub for proactive Customer Success
- Helps reduce churn and drive expansion by identifying at-risk customers and automating actions
- Designed for startups and growing teams with easy onboarding and industry-leading satisfaction
- Flexible pricing with enterprise options including a Dedicated Success Engineer
Pricing
- Small Teams — $49/month
- 2 Integrations Included
- 2 Full Access Users Included
- 4 Free Read Only Users Included
- Beginning Onboarding
- Add Integration – $29/month
- Add Full Access User – $29/month
- Growing Teams — $99/month
- 4 Integrations Included
- 4 Full Access Users Included
- 8 Free Read Only Users Included
- Beginning Onboarding (Includes Full API Access)
- Add Integration – $29/month
- Add Full Access User – $29/month
- Enterprise Teams — $499/month
- Custom Integrations
- Development
- Free Onboarding Sessions
- End User Teaching Seminars
- Speak to Us
- Add-ons: Add Integration – $29/month; Add Full Access User – $29/month